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Whether you’re troubleshooting an issue, looking for guidance, or want to connect with other developers, we’ve got you covered.

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Troubleshooting Tips

  • Double-check your API keys and tokens are correct
  • Ensure you’re using the right authentication method for the endpoint (OAuth 1.0a vs OAuth 2.0)
  • Verify your app has the required permissions (read, write, DM access)
  • Check that your tokens haven’t expired—regenerate if needed
  • Check the x-rate-limit-* headers in API responses to monitor your usage
  • Implement exponential backoff when you receive 429 errors
  • Cache responses where possible to reduce API calls
  • Consider upgrading your access tier for higher limits
  • See the Rate Limits guide for detailed information
  • Review the Developer Guidelines to understand what may have caused the suspension
  • Check your email for any communication from X about the suspension
  • Submit an appeal through the Policy Support form
  • Common causes: automated likes, unsolicited DMs/mentions, scraping, rate limit abuse

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